Children, Seniors and Social Development

Programs and Services For Individuals and Families

An Initiative of the Poverty Reduction Strategy

Department of Children, Seniors and Social Development

October 2015

The Government of Newfoundland and Labrador's Poverty Reduction Strategy is a government-wide initiative to prevent, reduce and alleviate poverty.

One of the goals of the Poverty Reduction Strategy is to increase awareness of existing programs and services for persons and families with low income. This guide can help people find out what Provincial Government programs and services are available to them.

For more information about Provincial Government programs and services not listed in this guide, please visit the Government of Newfoundland and Labrador's website at

Programs are listed within seven major groups:

Programs are also broken down by who is eligible for them: General, Families, Persons with Disabilities, Youth, and Adults 65+. Some programs are for people with income below a certain level or for people in certain situations. The Provincial Government department responsible for the program or service is listed after the program name.

Telephone numbers are provided next to the program or service or regional office contact information is listed at the end of this guide.

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Filing an Income Tax Return

Did you know that even if you have no income or do not earn enough to pay taxes, filing an income tax return can help you? Some benefits are linked to income tax and you can receive them simply by filing a return.

Did you know filing your income tax every year gives you access to many provincial and federal benefits?

Did you know that you have up to seven years to file for past income tax and credits? If you need help filing, call the Canada Revenue Agency at 1-800-959-8281, TTY 1-800-665-0354.

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Notice of Assessment

Some programs require a copy of your Notice of Assessment before you can get benefits. A Notice of Assessment is the form from the Canada Revenue Agency stating how much tax is to be paid or refunded.

Note: For some programs and services, you may have to give personal information and/or apply. For other programs, eligibility is based on information from filing yearly income tax returns.

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Explanation of Abbreviations

There are abbreviations used in this guidebook. These are listed below, along with their meanings.

ABE Adult Basic Education

AES Department of Advanced Education and Skills

BTCRD Department of Business, Tourism, Culture and Rural Development

CSSD Department of Children, Seniors and Social Development

ECE Early Childhood Education

EECD Department of Education and Early Childhood Development

ENVC Department of Environment and Conservation

FIN Department of Finance

GED General Educational Development

GIS Guaranteed Income Supplement (Adults 65+)

GST Goods and Services Tax

HCS Department of Health and Community Services

HOA House of Assembly

HRS Human Resource Secretariat

JPS Department of Justice and Public Safety

LRA Labour Relations Agency

MBNS Mother Baby Nutrition Supplement

MCP Newfoundland and Labrador Medical Care Plan

MCR Mobile Crisis Response Team

NLCB Newfoundland and Labrador Child Benefit

NLHC Newfoundland and Labrador Housing Corporation

NLPDP Newfoundland and Labrador Prescription Drug Program

NSLSC National Student Loan Service Centre

OAS Old Age Security (Adults 65+)

OEEPD Office of Employment Equity for Persons with Disabilities

RAP Repayment Assistance Plan

RCMP Royal Canadian Mounted Police

RNC Royal Newfoundland Constabulary

SNL Service NL

TTY Text Telephone (Hearing/Speech Impaired)

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Contact Information

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